The Denham, United Kingdom-based InterContinental Hotels Group disclosed on Wednesday they are investigating reports of card breach that might have happened at some of their hotels in the US. A computer security firm has been hired already to look into the matter. InterContinental assures this firm will keep working with the payment card networks to find out everything about the incident.
“We immediately launched an investigation, which includes retaining a leading computer security firm to provide us with additional support. We continue to work with the payment card networks”.
Krebson Security first reported the issue on Wednesday.
The Fraud Detected in InterContinental Hotels Group
According to reports, a fraud pattern was detected on some debit and credit cards, which suggested that there could be a breach at some of their hotel properties, especially in the Holiday Inn Express, and the Holiday Inn hotels. Interestingly, only about four months back, there was an issue at the Kimpton Hotels & Restaurants of InterContinental. A malware attack was detected on servers where cards are processed for payments. That too was a scary incident.
Of course, InterContinental is not the only group that is attacked from time to time. For instance, earlier in the year, there were similar breaches also at Starwood Hotels & Resorts Worldwide, and the Hyatt Hotels Corp.
The Statement from InterContinental Hotels
The InterContinental Group (LON:IHG) issued a statement saying, “We take the protection of payment card data very seriously. We were made aware of a report of unauthorized charges occurring on some payment cards that were recently used at a small number of U.S.-based hotel locations”.
InterContinental is a major hotel business that operates around the world. Together with its many brands like Crowne Plaza, Candlewood Suites, Holiday Inn Express, Holiday Inn, Staybridge Suites, Kimpton Hotels and Resorts, Even, Hualuxe, Hotel Indigo, and InterContinental, there are more than 742,000 rooms. The group runs 5,028 hotels in almost 100 countries. 3,934 operate under franchise agreements, while only about 10 are owned directly.
The group has a total of 7,311 employees, and revenue of $1,803 million as of 2015.
Those who are staying at any of their properties or will be checking in soon has been asked to be careful and look at their debit and credit card statements closely. Any suspicious transaction should be reported immediately to the bank.