The bad times simply won’t go away for Samsung Electronics (KRX:005930) of South Korea. A leading consumer brand in the world, Samsung had to recently recall the Galaxy Note 7 after reports that many of these devices were exploding after their batteries were overheating. Airlines around the world banned the smartphone. The business was forced to open outlets at major airports and offer exchanges to consumers.
Samsung had to eventually stop its production, and pull back profit estimations for the year by a great deal. It is expected to cost the company $5.3 billion.
Samsung Washing Machines Under the Scanner Now
Here’s the latest twist to the Samsung story.
Authorities in the Unites States on Friday announced a recall of 2.8 million Samsung washing machines. This follows several reports that many of these devices were causing injuries, sometimes serious, because of “excessive vibration”. One person, for instance, broke his jaw. A total of 733 reports has been filed about this vibration.
Samsung business says the problem occurs when a high-speed cycle is used for washing bulky items such as bedding. But the company remains committed to consumer safety above everything else. A senior vice president, John Herrington said, “Our priority is to reduce any safety risks in the home and to provide our customers with easy and simple choices in response to the recall”.
Incidentally, earlier there were reports that the company’s washing machines too in the US were exploding. Several lawsuits have been filed against the business in Georgia, Indiana, and Texas on complaints that the washing machines are exploding when used.
Samsung (KRX:005930) later revealed that this latest recall will also apply to their models in Canada, though there have been no reported injuries in the country.
The washing machines manufactured after March 2011 has been deemed risky. CPSC or the US Consumer Product Safety Commission says that top part of these machines may become detached from their lower body. It can be a danger for the user.
It was also revealed that anyone who has bought a Samsung washing machine in the last month will get a full refund.
Samsung Washing Machines Recalled Earlier As Well
But this is not the first time Samsung’s washing machines are being recalled. It happened back in 2013 in Australia when many of the models were catching fire from an electrical problem. Authorities in Australia had said that this was “a major safety failure”. Initially, Samsung was just making repairs. No refunds were issued.